Question 1

What is the minimum order quantity for bulk orders?

Accepted Answer

Our minimum bulk order quantity is 50 pieces. However, we can discuss custom requirements for larger events. Contact us for personalized quotes.

Question 2

Can I customize the products with my logo or message?

Accepted Answer

Yes! We offer full customization including logo printing, custom messages, and personalized packaging. Share your requirements and our team will create a mockup for your approval.

Question 3

What is the delivery time for bulk orders?

Accepted Answer

Standard bulk orders are delivered within 7-10 business days. For urgent requirements, we offer express delivery (3-5 days) at an additional cost. Custom orders may take 10-15 days depending on complexity.

Question 4

Do you ship pan-India?

Accepted Answer

Yes, we deliver across India. Shipping charges vary based on location and order size. Free shipping is available for orders above ₹5,000 in select metro cities.

Question 5

What is your return and refund policy?

Accepted Answer

We accept returns within 7 days of delivery if products are damaged or defective. Custom/personalized orders are non-returnable unless there's a manufacturing defect. Refunds are processed within 5-7 business days.

Question 6

Can I see samples before placing a bulk order?

Accepted Answer

Yes, we can provide samples for bulk orders above 100 pieces. Sample charges are applicable but will be adjusted against your final order value.

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